Frequently Asked Questions
Everything you need to know about your Niconi beauty experience
Are Niconi products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Niconi products are 100% cruelty-free and we offer a wide range of vegan-friendly options clearly marked on our packaging.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy for skincare products?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you ship internationally?
Currently, Niconi ships to over 25 countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.